Frequently Asked Questions
Everything you need to know about our rugged workwear and service.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please note that customized or embroidered items are final sale and cannot be returned.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. Our gear is designed with a 'work fit' to allow for layering and movement, so we recommend measuring over your clothing.
Are Berne Apparel products covered by a warranty?
Yes, we stand behind our craftsmanship. We offer a limited warranty against defects in materials and workmanship for one year from the date of purchase.
Do you offer bulk discounts for corporate orders?
Yes, we provide special pricing for bulk purchases and outfitting crews. Please contact our corporate sales team through the 'Bulk Orders' link for a custom quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.